Privacy Policy
Effective Date: 13 October 2025
At Bookim (“we,” “us,” or “our”), your privacy is our priority.
We are committed to protecting your personal information and being transparent about how it is collected, used, and stored.
This Privacy Policy explains how we handle your personal data when you visit www.bookim.shop, place an order, or contact us for support.
By using this website, you agree to the terms of this policy.
1. Information We Collect
We collect only the information necessary to process your orders and provide a secure shopping experience, including:
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Personal Information: Name, email address, phone number, billing and shipping addresses.
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Order & Payment Details: Order history and payment method (processed securely via trusted third-party payment processors such as Shopify Payments and PayPal).
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Technical Data: IP address, browser type, device type, and time zone.
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Usage Data: Pages visited, time spent on the website, and interactions.
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Customer Communication: Emails, reviews, or messages you send to us.
2. How We Collect Your Information
Your information is collected when you:
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Place an order or create an account.
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Subscribe to our emails or contact us via form or message.
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Browse our website (through cookies and analytics tools).
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Interact with our social media pages or ads.
We may use analytics tools such as Google Analytics, Shopify Analytics, and Meta (Facebook) Pixel to improve our website’s performance and customer experience.
3. How We Use Your Information
We use your information to:
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Process and deliver your book orders within the UK.
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Provide customer support and respond to inquiries.
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Send order confirmations and shipping updates.
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Improve website functionality and optimize your shopping experience.
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Comply with tax, legal, and fraud-prevention obligations.
You will only receive marketing or promotional messages if you have explicitly opted in.
4. Sharing Your Information
We never sell or rent your personal data.
We only share necessary information with trusted partners, such as:
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Shipping providers — to deliver your order.
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Payment processors — to handle payments securely.
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Analytics and IT service providers — to maintain website functionality.
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Legal authorities — only if required by law.
All partners follow strict data protection and confidentiality standards.
5. Your Rights (UK GDPR)
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
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Access the personal data we hold about you.
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Request correction or update of inaccurate data.
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Request deletion of your personal data (“right to be forgotten”).
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Restrict or object to data processing.
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Request data portability (receive your data in a readable format).
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Withdraw consent for marketing or tracking at any time.
To exercise any of these rights, please contact us at contact@bookim.shop.
6. How to Exercise Your Rights
To make a data-related request, please contact us using the details below:
📧 Email: contact@bookim.shop
📍 Address: 32 Spring Cl Ave, Leeds LS9 8RR, UK
For your security, we may ask for identity verification before processing your request.
7. Data Security
We use strong security measures to protect your information, including:
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SSL (HTTPS) encryption on all pages.
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PCI-compliant payment processing via Shopify and PayPal.
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Limited access to customer data — authorized personnel only.
While no system can be 100% secure, we continuously work to maintain a high level of protection.
8. Cookies & Tracking
This website uses cookies to ensure a smooth shopping experience.
Cookies are used for:
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Essential site functions (shopping cart, login, etc.)
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Analytics and performance tracking
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Optional advertising (only with your consent)
You can manage or disable cookies anytime in your browser settings or through our cookie banner.
9. Children’s Privacy
This website is intended for adults aged 18 and over.
We do not knowingly collect or store information from minors.
10. International Access
Our website is operated in the United Kingdom.
If you access the site from outside the UK, your information may still be processed in accordance with UK data protection laws.
11. Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements.
Any updates will appear on this page with a revised effective date.
Continued use of our website means you accept the updated version.
12. Contact
For any privacy concerns or data inquiries, please contact:
Bookim
📍32 Spring Cl Ave, Leeds LS9 8RR, United Kingdom
📧 contact@bookim.shop
📞 +44 7403 339313
🕓 Monday – Friday, 9:30 AM – 6:30 PM GMT